In this session, John Bedard of Bedard Law Group and Scott Hamilton of ARM Tech Advisors break down how AI is reshaping operations, from guardrails and risk management to real-world deployment strategies.  Adam Parks (00:00) Hello everybody, welcome to an episode of the AI Journey. Very excited today because even in our green room before we joined the conversation today here live, we've been going around and just having some really interesting discussions around artificial intelligence, its application to the debt collection industry, and what that all looks like.  So [...]

In Episode 1 of the AI Journey series, Adam Parks and Charlie Bonner (NCB Management Services) break down why traditional collection strategies are failing to deliver consistent outcomes. Sponsored by Kompato AI, this session explores how data quality, workflow orchestration, and AI are reshaping performance across modern collection environments.  Adam Parks (00:00) Hello, everybody. Adam Parks here. Welcoming you to our first episode of the AI Journey, getting beyond the demos and talking about technology and its actual impact on the debt collection industry. And today I have one of [...]