Summary: AI and privacy in debt collection is the focus of the AI Hub Podcast premiere, as host Adam Parks talks with Heath Morgan, attorney at Martin Golden Lyons Watts Morgan. The conversation covers how Morgan came to AI consulting, the escapist all-in or all-out reactions to the technology, data collection by devices, vendor oversight, hallucination risk, and running models locally to protect sensitive information.

In this episode, Tom York from CastleWise Insurance & Licensing breaks down the real risks behind AI liability in collections. Learn how insurance gaps can expose your business and what to do about it.

AI use cases in debt collection are shifting from experiments to executive-level decisions. In this episode, Adam Parks and Cris Bjelajac break down the six practical AI categories shaping collections today, including AI agent assist tools for call centers and the build vs buy AI for debt buyers decision.

Discover how AI in debt collection is revolutionizing the receivables industry. In this AI Hub episode, Mike Walsh from EXL shares how intelligent virtual agents and AI compliance solutions are reshaping consumer engagement and risk mitigation strategies.

How to use AI in debt collection is no longer a future concept — it's a now strategy. In this eye-opening episode, Adam Parks sits down with John Nokes from National Credit Adjusters to explore real-world applications, repeatable AI workflows for receivables, and the key shifts in debt collection operations powered by artificial intelligence.

Avoiding AI Trouble in Collections: Legal Risks, Strategies & Regulatory Insights In this expert-packed episode, Nabil Foster of Barron & Newburger breaks down the legal risks of AI in collections, delivering actionable guidance for credit and collections professionals navigating today's complex AI regulatory environment.

In this must-watch episode of The AI Hub, host Adam Parks sits down with compliance powerhouse Sara Woggerman, President of ARM Compliance Business Solutions, to break down what every debt collection professional needs to know about writing and enforcing AI policies.

Is AI transforming financial services for the better? In this episode of AI Hub, Tim Collins from InDebted joins us to break down the ethical dilemmas of AI, the role of human oversight, and how consumer trust is reshaped in the financial sector.

From automated decision-making to AI-driven data collection, businesses and consumers are caught between the promise of efficiency and the risk of surveillance, bias, and compliance failures. With AI regulations evolving, companies must balance innovation with responsibility, ensuring AI doesn’t erode fundamental privacy rights.